Date: 23 January 2026 | Contact: support@urbixa.in

Urbixa ("Company", "we", "our", "us") values your privacy and is committed to protecting your personal information. This Privacy Policy explains how Urbixa collects, uses, stores, shares, and safeguards your data when you use our website, mobile application, or services.

1. Information We Collect

We may collect personal information including name, phone number, email address, location, device details, IP address, and service-related data.

2. Service & Usage Data

We collect booking details, service preferences, communication records, feedback, ratings, and usage analytics to improve our platform.

3. How We Use Your Information

Your information is used to create accounts, facilitate bookings, assign vendors, process payments, improve services, prevent fraud, and comply with legal obligations.

4. Sharing of Information

We may share your information with service vendors, payment gateways, technology partners, and legal authorities when required by law. Urbixa does not sell personal data.

5. Vendor Access

Vendors receive limited information strictly necessary to perform services, such as name, contact number, location, and booking details.

6. Data Security

We implement reasonable technical and organizational safeguards to protect your data. However, no system can guarantee absolute security.

7. Data Retention

Personal data is retained only as long as required to provide services, comply with laws, resolve disputes, and enforce agreements.

8. Cookies Policy

Urbixa uses cookies and similar technologies to enhance user experience, analyze traffic, and personalize content. You may disable cookies through browser settings.

9. User Rights

You have the right to access, correct, or request deletion of your personal data, subject to applicable laws. Requests may be sent to support@urbixa.in.

10. Third-Party Links

Our platform may contain links to third-party websites. Urbixa is not responsible for their privacy practices or content.

11. Children's Privacy

Urbixa does not knowingly collect personal data from individuals under 18 years of age. Such data will be deleted if identified.

12. Policy Updates

This Privacy Policy may be updated from time to time. Continued use of the platform constitutes acceptance of the revised policy.

13. Legal Compliance

This policy complies with the Information Technology Act, 2000 and applicable Indian data protection regulations.

14. Contact Information

If you have any questions regarding this Privacy Policy, you may contact us at support@urbixa.in.